This Privacy Notice explains what data inadi Gadgets collects about you, why we collect it, how we use it, and what rights you have over it. We follow the Data Protection and Privacy Act, 2019 of Uganda.
1. Data we collect
When you browse: IP address, device type, browser, pages visited, referring URL, and session activity.
When you create an account or order: name, phone, email, delivery address, order history, and any notes you provide.
When you pay: we never see your full card number or MoMo PIN. Our secure payment gateway handles these and only shares with us the masked details (last 4 digits, transaction reference).
2. How we use your data
- To process and deliver your orders.
- To send order status updates via WhatsApp, SMS, or email.
- To respond to your support requests.
- To prevent fraud and protect our systems.
- To improve our website and product range, using anonymised analytics.
- To send marketing messages, only if you have opted in. You can opt out anytime.
3. Who we share data with
We only share your data with parties who help us serve you:
- Payment providers (our secure online gateway, banks) to process payments.
- Delivery partners to bring your order to your door.
- Technical providers (hosting, email, SMS) under strict confidentiality.
- Authorities when legally required.
We never sell your data. Ever.
4. How long we keep data
- Account and order data: as long as your account is active, plus 7 years for tax records.
- Marketing data: until you unsubscribe.
- Browsing logs: 90 days.
5. How we protect your data
- HTTPS encryption on every page of inadigadgets.com.
- Passwords are hashed using bcrypt; we cannot see them.
- Access to customer data is limited to staff who need it for their role.
- Servers are protected by firewalls and patched regularly.
- reCAPTCHA helps us block automated abuse.
6. Your rights
You have the right to:
- Access the personal data we hold about you.
- Correct inaccurate data.
- Delete your account (subject to tax-retention requirements).
- Withdraw marketing consent at any time.
- Lodge a complaint with the Personal Data Protection Office of Uganda.
7. Children
Our store is not intended for children under 18. We do not knowingly collect data from minors. If you believe a minor has given us their data, please contact us and we will delete it.
8. Changes to this notice
We will post material changes at the top of this page and notify you by email or WhatsApp where required by law.
9. Contact us
Privacy questions or requests: hello@inadigadgets.com.